Terms of Service

Welcome to Tender Guru. By using our services, you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully. If you do not agree to these terms, you should not use our services.

1. Acceptance of Terms

By accessing and using our website and services, you agree to abide by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. User Responsibilities

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the services. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

3. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary to keep it accurate and complete. You are responsible for safeguarding your account information and for any activities or actions under your account.

4. Payment and Refund Policy

Payment

All fees for our services must be paid in advance. We accept various forms of payment, which are detailed during the purchase process.

Refund Policy

If you are not satisfied with any of the services provided, you may request a refund within 3 days from the date of purchase. To be eligible for a refund, the service must not be substantially completed or fully utilized. Refund requests must be made by contacting our customer support team at support@tendergru.com.

Refund Processing

Approved refunds will be processed within 3 working days and will be credited to the original method of payment.

5. Intellectual Property

All content and materials available on our website, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Tender Guru and are protected by applicable copyright and trademark law. Unauthorized use of any content or materials on our website is strictly prohibited.

6. Limitation of Liability

Tender Guru will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our services. This includes, but is not limited to, reliance by a user on any information obtained from Tender Guru, or that result from mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission, or any failure of performance.

7. Changes to Terms

Tender Guru reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of revised terms means that you accept and agree to the changes.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Tender Guru operates. You agree to submit to the personal jurisdiction of the courts located within that jurisdiction.

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

• Email: support@tendergru.com
• Phone: +919429690652
• Address: Tender Guru, 2nd Floor, RRK Plaza, Hazratganj, Lucknow 226001

Thank you for using Tender Guru. We look forward to serving your business needs.